Terms of Service

Welcome to PIVOT DESIGN. By accessing or using our website, purchasing products, or interacting with any of our services, you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read these Terms carefully before using our website or services.

Acceptance of Terms

By using PIVOT DESIGN, you acknowledge that you have read, understood, and agreed to these Terms of Service, along with our Privacy Policy and other applicable policies. These Terms govern your access to and use of our website, products, and services provided by PIVOT DESIGN LLC.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Continued use of our website or services after changes are posted constitutes acceptance of those updates.

Eligibility

Our website and services are intended for individuals who are at least 18 years old or the legal age of majority in their jurisdiction. By using our website, you represent and warrant that you meet these eligibility requirements and have the legal authority to enter into binding agreements.

Account Registration

Certain features of our website may require account registration. You are responsible for maintaining the confidentiality of your account credentials, including your password, and for all activities that occur under your account.

You agree to notify us immediately if you suspect unauthorized access or use of your account.

Product Information & Availability

We strive to ensure that all product descriptions, images, pricing, and availability information displayed on our website are accurate and up to date. However, occasional errors or inaccuracies may occur.

PIVOT DESIGN reserves the right to:

  • Correct any errors or omissions
  • Modify product information or pricing at any time
  • Limit quantities available for purchase
  • Discontinue products without prior notice

We do not guarantee that all website information will always be complete, accurate, or current.

Orders & Payments

All orders placed through our website are subject to acceptance and availability.

We reserve the right to cancel or refuse any order for reasons including, but not limited to:

  • Product unavailability
  • Pricing or listing errors
  • Suspected fraudulent activity
  • Violation of these Terms

Payments must be completed using the approved payment methods listed on our website. By submitting payment information, you represent that you are authorized to use the selected payment method.

Shipping & Delivery

Shipping times, delivery estimates, and shipping fees are outlined in our Shipping Information policy.

While we make every effort to deliver orders within estimated timeframes, PIVOT DESIGN is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other circumstances beyond our control.

International customers are responsible for customs duties, taxes, import fees, or other applicable charges.

Returns & Refunds

All returns, exchanges, and refunds are governed by our Return Policy and Refund Policy. By placing an order, you agree to the conditions and procedures described within those policies.

Intellectual Property

All content available on the PIVOT DESIGN website, including but not limited to:

  • Logos
  • Product designs
  • Images
  • Graphics
  • Text
  • Videos
  • Website layout and software

is the property of PIVOT DESIGN LLC or its licensors and is protected by copyright, trademark, and intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any content without prior written permission.

User Conduct

When using our website or services, you agree not to:

  • Violate any applicable laws or regulations
  • Interfere with website functionality or security
  • Attempt unauthorized access to systems or accounts
  • Use the website for fraudulent purposes
  • Submit unlawful, harmful, offensive, or defamatory content

Violation of these Terms may result in suspension or termination of access to our services.

Limitation of Liability

To the fullest extent permitted by law, PIVOT DESIGN and PIVOT DESIGN LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of our website
  • Delayed or failed deliveries
  • Product availability issues
  • Errors or interruptions in service

Our maximum liability for any claim related to a product or service shall not exceed the amount paid for the specific order in question.

Indemnification

You agree to indemnify, defend, and hold harmless PIVOT DESIGN, its affiliates, employees, officers, partners, and agents from any claims, liabilities, damages, costs, or expenses arising from your misuse of the website or violation of these Terms.

Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of the State of Ohio, United States, without regard to conflict of law principles.

Any legal disputes arising under these Terms shall be resolved exclusively in the appropriate courts located within the State of Ohio.

Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us:

Email: support@pivotdesignusa.com
Phone: 971-401-7805

Company Address:
PIVOT DESIGN LLC
718 N High Street
Columbus, OH 43215
United States

Website: pivotdesignusa.com

By accessing or using our website and services, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Thank you for choosing PIVOT DESIGN.